Google Merchant Center Verified Policy

Returns, Refunds & 30-Day Free Remake Policy

We stand behind every piece we make at Guzagift LLC with our 30-Day Free Remake & Refund Guarantee:

Return / Claim Window	30 Days from the date of delivery
Damaged, Defective, or Misprinted Items	100% Free Replacement or Full Refund (Return shipping cost: $0.00 / Free — no need to mail back broken ceramic or glass)
Pre-Production Cancellations	100% full refund any time before you approve your artist proof and your order enters production
Refund Processing Time	Refunds are credited back to your original payment method (Visa, Mastercard, Amex, PayPal, Shop Pay) within 3–5 business days
Return & Support Contact	Email support@guzagift.com or call +1 (719) 445-1799 (Guzagift LLC, 1942 Broadway St. STE 314C, Boulder, CO 80302, United States)